Steve P. Brunt

About Steve P. Brunt

Highly skilled in analysis, project development, project management, and coordinating resources to implement information systems. I transform innovative ideas into immediate action and use my talent to manage projects, improve work flow and create efficiencies.Specialties: Business analyst, gathering user requirements, articulating system needs to achieve business goals, and QA testing. Training Operations, Learning management, training development, online training delivery. Service delivery and call center management.

Experience

1. System Tech Analyst Consultant, Manager

   Intermountain Health

   May 2016 — Present · Salt Lake City, UT, US

   Managed Patient Flow application delivery, maintenance, upgrades, design and build of new workflows, trained resources, over saw customer support and provided usable solutions by caregivers in Patient Flow space.

Education

• Brigham Young University

  Bachelor of Science, Information Management, Minor: Business Composite

  1984 — 1988

Skills

• Troubleshooting
• Change Management
• Call Center
• Business Process Improvement
• Security
• Enterprise Software
• Cross-Functional Team Leadership
• Learning Management
• System Administration
• Customer Satisfaction
• Training
• Online Training
• Integration
• Call Centers
• Knowledge Management
• Analysis
• Human Resources
• Process Improvement
• Technical Support
• Mentoring
• Cloud Computing
• Budgets
• Software Documentation
• Management
• Program Management
• E-Learning
• Quality Assurance
• Team Leadership
• Vendor Management
• Project Management
• Coaching
• Employee Training