Steve P.

About Steve P.

I am a Salesforce Professional who has hands-on experience with the Salesforce Platform. I am actively engaged in multiple Salesforce communities and groups to increase my Salesforce knowledge, awareness and professional connections. I am a lifetime member of a Salesforce Professional Development Program to fully understand the Salesforce Ecosystem and network to build valuable relationships in the Salesforce space. When I am not engaged in Salesforce, I Love cooking for my wife, studying the bible and playing billiards. Over thirty years work experience in designing and implementing Information Systems. Strengths are Business Analysis, Project Management, problem-solving, and the ability to perform without direction. Extensive Project Management experience, from small ($25K) to large projects ($1.2M), including single site and multi-site phased implementations. Certified Project Manager (PMP) since 2008 Experienced in leading teams (internal & external) and have highly developed leadership and presentation skills to convey technical matters to non-technical personnel. Project Management Skills Setting budgets and agreeing project time scales and deadlines with clients. Have managed million dollar budgets. Manage vendors and delivery expectations. Creating realistic and achievable project plans. Holding weekly meetings on progress. Evaluating risk and developing strategies to overcome project obstacles. Resolving and escalating issues in a timely fashion. Good working knowledge of PM methodologies(Waterfall, Agile, Hybrid) and tools such as CA Clarity, MS Project, and Atlassian Confluence. Managing a diverse team of professionals. Ability to lead and develop a team. Single point of contact for all communications between the business and customers. Managing team to ensure that all milestones are achieved within the agreed time-frames. Responsible for reporting projects status to stakeholders and PMO. Ensuring that projects conform to PMO Project methodology and required ITIL standards. Assisting the technical team in their design and development tasks. Team player, strong attention to detail, ability to work with staff at all levels within an organization. Proven ability to achieve results in very high pressure environments and to keep teams motivated. Able to manage and control projects in multiple project environments. Liaising with internal IT team and other third party contractors to ensure projects completed on time. Full lifecycle project management experience. Manage project forecast.

Experience

1. Salesforce Administrator Business Analyst

   Talent Stacker Salesforce Career Development Program

   Sep 2022 — Present · Richmond, VA, US

   Lifetime member at the Talent Stacker Program that includes hands-on training and weekly live events for continued learning and professional growth.* Gathering / prioritizing requirements (user stories) and creating solutions for delivery* Weekly meetings to review Salesforce configuration updates and determine next steps for continued process improvements and new enhancement prioritization* End user training documentation and workshops to ensure understanding and user adoption of customizations* Configured data integration and automations including email templates, alerts and flows to solution for business needs* Salesforce security - ongoing maintenance and structuring of roles/profiles/permission sets/sharing settings* User interface customization - including lightning layouts and page layouts to facilitate user management* Team of individuals learning best practices around Salesforce and the Salesforce ecosystem.

Education

• East Central Community College

  A.A.S., Drafting and Design

  1982 — 1984

• Mississippi State University

  B.S., Industrial Management

  1984 — 1986

• Mississippi State University

  B.B.A., Information Systems and Quantative Analysis

  1984 — 1986