Steve Henderson
Director Technical Product Management @Cwt
Newcastle Upon Tyne, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Feb 2019 — Present
Director Technical Product Management @Cwt
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GB
SKILLS
Operations ManagementPerformance ManagementCustomer ExperienceProcess ImprovementCall CentersTeam ManagementBpoInbound MarketingLeadershipAvaya TechnologiesManagementOutsourcingVendor ManagementService DeliveryCall CenterChange ManagementBusiness Process ImprovementContact CentersSix SigmaAvayaProject ManagementWorkforce ManagementAcdCustomer SatisfactionTrainingCall Center Development
ABOUT STEVE HENDERSON
With over 30 years in contact centres, I’ve helped my employers drive the evolution from…
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