Steven Terrell
Network Engineer @Zelis
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WORK HISTORY
Network Engineer @Zelis
EDUCATION
St. Johns River State College
Associate of Science - AS, Computer Systems Networking and Telecommunications
Florida State College at Jacksonville
Bachelor of Applied Science - BASc, Computer Systems Networking and Telecommunications
SKILLS
ABOUT STEVEN TERRELL
I fix infrastructure using the logic of combat medicine.In high-stakes environments, technical failure isn\'t just an inconvenience—it’s a hemorrhage. Most IT teams fail during a crisis not because they lack technical skill, but because they lack a clinical protocol.As a former Army Medic turned Network Engineer, I saw the parallel immediately. You don\'t perform surgery while the patient is bleeding out. You stabilize the \'Airway\' first.I developed the Tactical IT Leadership Doctrine to bring that same level of field-tested triage to enterprise infrastructure. By implementing the M.A.R.C.H. algorithm and PACE redundancy protocols, I help organizations move from chaotic firefighting to clinical execution.What I provide: Crisis Leadership: Establishing \'Operational Authority\' on bridge calls. Clinical Triage: Using M.A.R.C.H. to identify and stop data \"bleeding\" first. Resilience Architecture: Building PACE plans that ensure you never lose access to your gear.My Doctrine is now live.If you\'re tired of \'Hero Engineering\' and ready for a standardized protocol, check out my Featured section below or visit: https://nononsenseveteran.gumroad.com/
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