Steven Savaglio

About Steven Savaglio

Every day I help customers be successful and realize value. My teams bring creative solutions to complex business problems and get customers to desired outcomes. My Management experience ranges from mentoring individuals, team training and development, to operations and fiscal responsibility. I\'ve managed Customer Success Teams, Customer Service departments as well as Call Centers. I’m always looking for new challenges and responsibilities. I look for opportunities to drive client education and client engagement strategy in order to promote client satisfaction - and ultimately client retention.

Experience

1. Sr Strategic Engagement Manager (Sada Acquired by Insight)

   Insight

   Jan 2026 — Present · Chicago, IL, US

   Act as owner for strategic engagement with customers holding 9-figure Google cloud contracts. Strategy and governance around Cloud, AI, Security, Change Management, Financial Operations and more. Driving customer and internal stakeholders to desired outcomes with a focus on growth and customer satisfaction

Education

• Northern Illinois University

  B.A., Sociology, Communications

  1983 — 1988

Skills

• Human Resources
• Customer Satisfaction
• Leadership
• Management
• Professional Services
• Solution Selling
• Operations Management
• Salesforce.com
• Sales Enablement
• Business Alliances
• Business Intelligence
• Demand Generation
• Software Industry
• Customer Relationship Management (Crm)
• Lead Generation
• Analytics
• Software as a Service (Saas)
• Data Mining
• Cloud Computing
• Sales Process
• Enterprise Software
• Business Process Improvement
• Go-to-Market Strategy
• Strategy
• Saas
• Predictive Analytics
• Business Analytics
• Segmentation
• Fulfillment Services
• Crm