Steven C. Martinez

About Steven C. Martinez

I am an experienced Operations Engineer with a proven record of leading enterprise IT/Operations projects, building custom technology solutions, and driving innovation across business verticals—spanning PEO, Insurance, and Technology. Currently supporting operations under Lyons HR (Acquired by OneDigital), I work directly with the Chief Operating Officer to bridge operational needs with modern technical strategies.My role encompasses IT/OPS project leadership, infrastructure design, SharePoint and Power Platform development, CRM customization (Clientspace, Dynamics 365, Salesforce), and strategic vendor management. I specialize in creating scalable, secure, and compliant systems that improve performance, streamline business processes, and align with enterprise goals.

Experience

1. Operations Engineer

   OneDigital | Resourcing Edge

   Mar 2024 — Present · Gadsden, AL, US

   Operations Engineer | Lyons HR (Acquired by OneDigital)- Project Leadership: Lead complex IT/OPS projects from planning through execution, managing budgets, timelines, risk, and performance metrics. Act as a cross-functional liaison to ensure alignment across departments and with third-party vendors- SharePoint & Power Platform Development: Design and maintain scalable, secure SharePoint environments. Build custom Power Apps, automate workflows, and create data-driven dashboards to enhance operations and decision-making- Custom CRM Development: Architect, implement, and support CRM and case management solutions tailored to organizational needs, including lead tracking, claims, departmental apps, and helpdesk/asset systems- Infrastructure Strategy & Network Architecture: Define infrastructure vision, evaluate new technologies, and lead complex infrastructure projects, including upgrades, migrations, and network optimization- Cloud Solutions & Security Compliance: Oversee cloud design and operations, manage cloud-based disaster recovery strategies, and enforce best practices in cybersecurity and compliance across systems- Business Continuity & Enterprise Support: Contribute to enterprise-wide continuity planning. Serve as a key backup for Operations System Admin, CRM Admin, Tech Support Director, and Information Security Officer roles.

Education

• Jacksonville

  Master of Engineering - MEng

• Gadsden State Community College

  Associate of Applied Science (A.A.S.), Electrical and Electronics Engineering

• Gadsden State Community College

  Associate of Applied Science (A.A.S.), Mechanical Design, Mechanical Drafting and Mechanical Drafting CAD/CADD

• Jacksonville State University

  Bachelor of Applied Science - BASc, Bachelor of Science in Applied Manufacturing Engineering w/ focus in Design and Automation

• Universidade Federal de Viçosa

  Study Abroad, Economia Rural - Engenharia

• Auburn University

  Bachelor of Science in Aerospace Engineering, Aerospace, Aeronautical and Astronautical/Space Engineering

  2006 — 2011

Skills

• Inventor
• Systems Engineering
• Document Drafting
• Machining
• Fiber Optics
• Forklift Operator
• Aerial Photography
• Microsoft Office
• Failure Analysis
• Power Equipment
• Electronic Circuit Design
• Customer Service
• Leadership Development
• Logo Design
• Process Engineering
• Quality Assurance
• Aircraft Maintenance
• Aircraft Propulsion
• Communication
• Troubleshooting
• Matlab
• Creative Problem Solving
• Autocad
• Finite Element Analysis
• Instrumentation
• Multisim
• Robotics
• Space Systems
• Prototype
• Microcontrollers
• Aircraft Design
• Project Management
• Solidworks
• Gas Turbines
• Soldering
• Travel
• Programming
• Data Analysis
• Product Design
• Construction