Steve Smith

WORK HISTORY

EDUCATION

ABOUT STEVE SMITH

I’m a growth-focused commercial and operations leader with 15+ years of executive experience scaling technology, data and SaaS businesses across Europe, APAC and global markets. What energises me most is bringing clarity, momentum and simplicity to complex organisations. I build teams that know exactly what they’re driving toward and feel empowered to deliver it.In 2025, I joined JD Power as President, Europe & Australia, leading a talented regional team through an exciting period of transformation and growth. My focus is on elevating customer value, strengthening our operating model, and aligning product, go-to-market and delivery so that we serve customers brilliantly and grow with discipline. Across my career, I’ve helped organisations: • Scale revenue at pace in regulated, high-stakes industries • Strengthen customer retention, value delivery and long-term partnerships • Build high-performing, collaborative teams and develop new leaders • Launch new markets, integrate acquisitions and prepare organisations for IPO or exit • Deliver strategic clarity, operational excellence and commercial disciplineMy leadership style is pragmatic, people-first and grounded in real-world execution. I believe in setting a compelling direction, removing barriers, and creating an environment where people can do their best work. If you’re interested in transformation, customer impact, leadership or the future of data-driven insights, I’m always open to a conversation