Steven Merzon

About Steven Merzon

As the head of Information Technology for organizations such as Value Line Publishing, the International Trademark Association (INTA) and St. Paul Re, I have built motivated and successful teams in the Applications Development, Project Management Office, Operations, Infrastructure, IT Customer Service (Help Desk), Business Intelligence / Data Analytic, Systems Architecture and Quality Assurance disciplines. My leadership has provided organization and structure, resulting in greater IT efficiency and significant cost savings to international organizations.Industry Experience:* Non-Profit including Education, Event Management, Development / Membership, Marketing, Policy, Advocacy, Government Relations, Legal* Finance including Reinsurance* Publishing including Manufacturing, ERP* Strategic Planning* Information Systems Analysis, Selection & Implementation* Enterprise Content Management (CMS)* CRM and Data Management* Business Intelligence / Data Analytics* E-Commerce* Software Engineering & Website Redesign (DevOps / SDLC)* Digital Publications* Process Automation* Vendor and Budget ManagementInternational Experience* Provided support to offices located both within the United States and abroad, including China, Belgium, UK and India.

Experience

1. Executive Director Information Technology

   Value Line

   Jun 2018 — Present · New York, NY, US

   Transformed an IT department consisting of Applications Development, Infrastructure, Data Management, Operations, Project Management and Quality Assurance from inefficient self contained units to a collaborative team, effective in achieving goals and meeting the needs of the business.Introduced PMI standard Project Management discipline, replacing inconsistent and ineffective practices with a set of processes that proactively ensure that project goals are aligned with the business and are completed on time, within scope and within budget.Led the initiative to upgrade the Advantage CS Fulfillment System and the Dynamics Great Plains Accounting System from significantly outdated versions to the current revisions, improving the overall efficiency and security of the organization. Replaced an antiquated E-Commerce system with the Advantage CIDER E-Commerce platform, improving PCI compliance and reducing time to market for new products.Replaced an out of date infrastructure with modern technology, significantly increasing system availability and reliability. Increased savings by transforming capital expenditures to operational expenditures, using an infrastructure as a service model. Converted critical legacy applications to Microsoft.NET / SQLServer implementations, enabling easier maintenance and increasing performance.Implemented Tableau Online and Power BI, establishing an evolving set of dashboards which allow Sales and Marketing to identify trends and opportunities. The information obtained is used to refine our product and communications strategies, improving upon ineffective methods.Renegotiated key vendor contracts, ensuring effective service delivery, saving the organization

Education

• Brooklyn College

  Bachelor of Science, Computer and Information Sciences and Support Services

  1982 — 1986

Skills

• Team Mentoring
• Content Management Systems
• Regulatory Compliance (Sox)
• Ms Project
• Sharepoint Designer 2010
• Budgeting & Forecasting
• Nonprofits
• Sharepoint
• Project Management (Pmo)
• Microsoft Azure
• Apache
• Enterprise Resource Planning (Erp)
• Quality Assurance
• Technical Writing, Documentation & Training
• Business Intelligence
• Amazon Web Services (Aws)
• Crm
• Data Warehousing
• Software Development
• Python
• Publishing
• Business Community Collaboration
• IT Metrics Reporting
• Mysql
• Vendor Management & Negotiation
• Microsoft Sql Server
• Strategic & Tactical Planning
• Expense Reduction
• Software Development Life Cycle (Sdlc)
• Jquery
• Business Process
• Sharepoint Enterprise 2010
• Performance Point
• Pmo
• Business Analysis
• Php
• Drupal
• Sql
• Office 365
• Insurance