Steven Lieb

About Steven Lieb

Performance driven Senior Program/Project Manager Consultant with over 15 years of experience leading the planning, resourcing, execution and delivery of integrated IT and business-management projects in an enterprise corporate environment. Highly skilled at building successful collaborative relationships with Operations, Finance, Underwriting, Claims, Marketing, Sales, Agent Licensing, Compensation, Product, Accounting, Legal, Regulatory Compliance and Support services. Strong background managing multiple high-visibility projects through the entire SDLC (Software Development Life Cycle) in either Waterfall or Agile frameworks. Over 30 years in the technology footprint, with an emphasis in the Insurance vertical including: Property and Casualty, Auto, Life, Reinsurance, Health, Annuity, Home, Dwelling, Group and Individual Voluntary Benefits. Specialize in large transformation and modernization, integration, upgrades and conversions with policy administration systems, claims, billing, document/content management/CCM platforms/print management systems and IT service delivery *Senior project management experience: 15+ years *Experienced Scrum Master with TFS (team foundation server): 10+ years*Implement business process improvements: 15+ years*Champion best practices: 15+ years *Experience working with Off-Shore resources: 15+ years*Liaison with developers, business leaders and end-users: 15+ yearsInsurance Systems:IBM Genelco, CSC Policy Admin System, CSC Exceed Billing System,CSC Life70,LIDP Administrator Policy Admin System,Vantage Policy Admin System,CAMRA Accounting System,Dynamic Rating System,eRater,DocuMaker RP,Electronic Forms Systems,Thunderhead,DiscoverTec,Thomas Forms,Uniforms Master/Underwriting/Correspondence/Forms Tracking,Guidewire ClaimCenter/PolicyCenter, Opentext Exstream Dialogue

Experience

1. Vice President Officer of Data Management Services and Governance

   Citi

   Oct 2021 — Present · Jacksonville, FL, US

   Supporting the Enterprise AML PMO across Global Consumer Technology focusing on KYC (know your customer) initiatives.

Education

• Kennesaw State University

  Bachelor of Science, Information Systems

  1998 — 2003

Skills

• Project Management
• Access
• User Acceptance Testing
• Vendor Management
• Integration
• Project Portfolio Management
• Business Requirements
• Pmo
• Pmp
• Team Leadership
• Software Development Life Cycle (Sdlc)
• Business Process
• Analysis
• Quality Assurance
• Requirements Gathering
• Process Management
• Testing
• Sharepoint
• Strategic Leadership
• Sql
• Microsoft Project
• Visio
• Program Management
• Oracle
• Requirements Analysis
• Process Improvement
• Databases
• Software Documentation
• Sdlc
• Software Project Management
• Project Delivery
• Business Analysis
• Sales
• Systems Analysis
• Business Process Improvement
• Ms Project
• Team Management
• Business Intelligence
• Finance
• Project Planning