Steve Kabbani
Store Manager @The Goodyear Tire & Rubber Company
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WORK HISTORY
Store Manager @The Goodyear Tire & Rubber Company
Austin, TX, US
Goodyear is a global leader in tire manufacturing and automotive services, providing reliable products and support to drivers worldwide. As Store Manager of the Leander location, I lead operations in a high-volume, 7-bay service center, focusing on team development, customer satisfaction, and operational improvements.+ Team DevelopmentManage and mentor a team of 8 technicians and advisors, providing daily coaching and guidance to ensure high standards of professionalism, performance, and safety. Lead internal training focused on soft sales skills, customer engagement, and teamwork, with support from upper management.+ Customer ExperienceEnhance front-of-house operations by refining communication workflows and modernizing paper-based recordkeeping. Work closely with staff to deliver a seamless and satisfying customer journey, from check-in to vehicle delivery.+ Operational LeadershipOverhauled tire inventory systems by personally coordinating the removal and restocking of 450+ units. Introduced an automated stocking solution and launched a multi-phase initiative to improve inventory accuracy and floor productivity.+ Performance ManagementDrive improvements in service efficiency and ticket value by implementing structured process flows and encouraging proactive upselling. Track key metrics to ensure alignment with store goals, brand standards, and long-term business growth.+ Career Development Committed to long-term growth within the company with a goal of becoming a District Manager.
ABOUT STEVE KABBANI
Experienced General Manager | Operations | Automotive | Supply Chain | Logistics Dynamic and results-driven General Manager with a decade of experience in automotive, logistics, and operations management. Proven ability to lead high-performing teams, optimize operations, and drive business growth. Passionate about problem-solving, efficiency, and customer service excellence. Experienced in multi-site management, complex project execution, and financial oversight. Currently leading a successful career with Goodyear as a Store Manager in Austin, TX, where I drive revenue growth, streamline operations, and mentor a strong team. Previous roles include Service Manager at Tesla and Freight Forwarding Ops Manager at Aramex, where I specialized in logistics, process improvement, and customer experience. Seeking to advance into District Management or a senior operations role within an established company.
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