Steve Fox
B2b Inside Sales Manager B2b Senior Manager Sales Operations Hubspot Crm Administrator @Monoprice
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WORK HISTORY
B2b Inside Sales Manager B2b Senior Manager Sales Operations Hubspot Crm Administrator @Monoprice
CA
Hiring, training, managing, coaching, and maintaining the US and Philippines-based Inside Sales/Account Management team of 14 with future growth to 20. Growing existing B2B accounts, reactivating past customers, and generating new accounts to grow revenue by 60%. Managing the overall B2B Sales Operations strategy including implementation and CRM administration. Working cross-functionally with leadership in Sales, Finance, Marketing, Purchasing, Accounting, and IT. Improving sales team performance while handling all incoming sales leads flowing into the B2B team. Overseeing the execution of customer contracts, proposals, and quotes for more than RFQs per year. Leading a Philippines Inside Sales Account Management team with 0% turnover versus industry average of 50%. Creating an Inside Sales training manual from scratch for new employees and to retrain existing employees. Successfully implemented HubSpot CRM for the sales team of 25 by importing data from excel spreadsheets. Dashboards created. Creating more than 20 new e-mail templates for customer acquisition as well as templates to drive transactions. Improving the lead distribution process by 100% through process that immediately assigns leads to team members.
EDUCATION
Fairleigh Dickinson University
Bachelor of Science - BS, Accounting
ABOUT STEVE FOX
I\'m an accomplished, Data-driven Inside Sales Leader with over 20 years of experience in sales operations, inside sales, team leadership, and pipeline management. I have extensive experience in all aspects of inside sales management including inbound and outbound prospecting, lead qualification, KPI analysis, and integrating targeted databases. I enjoy creating valuable partnerships and work well with people at all levels of an organization including executive management, sales team members, and customers. Key Accomplishments & Strengths: Focusing on metrics to measure daily progress. Providing Side by side coaching and skill development. Directing database segmentation to ensure targeted accounts and titles. Providing speed to execution through identifying opportunities and attacking with a passion. Maximizing the compensation program and exceeding quotas Additional Key Skills & Competencies: Leading top performing, persistent consultative selling teams CRM Manager of pipeline and analytics Creator of quality e-campaigns for lead generation. Ensuring a clean prospecting database. A coach, not a cheerleader. Improving phone time by reducing non-revenue tasks. Building a strong and repeatable sales process. Analytical thinking and understanding metrics Creating meeting cadences. Creating SMART goals for teams and individuals Creating phone scripts that work s••••••••@cox.net
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