Steven Ward
VP @ MaxRetail
- Role
- VP of Customer Experience and Operations at Max Retail
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Steven Ward
Steven Ward is a seasoned operator and strategist with a decade of experience scaling teams and systems at high-growth companies. He currently supports operations and product development at Praxis and previously served as Chief of Staff to the CEO at Recharge. With leadership roles at Lightspeed Commerce and NuORDER, Steven brings deep expertise in business operations, product strategy, and team effectiveness—all grounded in a calm, thoughtful presence.
Experience
VP of Customer Experience and Operations
Nov 2025 — Present · Los Angeles, CA, US
Education
Pepperdine Graziadio Business School
Bachelor of Science - BS, Business Administration and Management, General
Pepperdine Graziadio Business School
Master of Business Administration - MBA, Finance, General
Santa Monica College
Associate of Science - AS, General Studies
Skills
- Forecasting
- Product Development
- Analysis
- Operations Management
- Store Operations
- Customer Service
- Rfid Applications
- Software Implementation
- Training
- User Experience
- Trend
- User Acceptance Testing
- Project Planning
- Fashion
- Inventory Management
- Inventory Control
- Assortment
- Management
- Project Management
- Product Marketing
- Sales
- Merchandising
- Retail Sales
- Microsoft Excel
- Trend Analysis
- Trend Forecasting
- Apparel
- Store Management
- Leadership
- Scrum
- Loss Prevention
- Retail Pro
- Jira
- Purchasing
- Pos
- Retail
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