Steven Croteau
Veterans\' Bonus Program Manager @ Massachusetts, State Treasurer\'s Office| USAF | Program & IT Mgt | Business Intelligence | Remote
- Role
- Veterans\' Bonus Program Manager at Commonwealth of Massachusetts
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Steven Croteau
Trusted leader in program and IT management with over 20 years of federal and state…
Experience
Veterans\' Bonus Program Manager
Aug 2016 — Present · Boston, MA, US
Manages the top state wartime veterans’ bonus program in the nation. Leads a team of four professionals and executes a $2.8 million budget with a $300K operating budget. Provides guidance on innovative ways to reach servicemembers and veterans in all parts of the world originally from Massachusetts that served during a wartime period where a bonus is available. Partnered with state legislatures to amend legislation to increase benefits while staying within budget. Collaborated cross functionally within the organization to modernize the programs used to process applications. Led the first improvement to the application process and customer\'s experience in 100 years since the inaugural World War I bonus.
Education
University of Massachusetts Boston Honors College
Bachelors of Science
Golden Gate University
Bachelor of Science - BS
1996 — 2000
Skills
- Sharepoint
- Management
- Information Technology
- Project Management
- Security
- Information Assurance
- U.s. Department of Defense
- Information Security
- Government
- Air Force
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