Steven Carson
Project Implementation Manager @QA Ltd
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WORK HISTORY
Project Implementation Manager @QA Ltd
Delivery of IT infrastructure projects including user requirements gathering, technology evaluation, costing, communication, implementation and ROI analysis- Providing support to new business opportunities and the transition and implementation of new IT service offerings- Delivery of all assigned implementation projects on time and within budget- Responsible for the ongoing management of external/3rd party end-user service providers to ensure cost effective but high quality solutions are in place- Ensuring projects meet and exceed business need. Including attending on and off site meetings to engage with key customer stakeholders- Responsible for endpoint management utilising Intune and Jamf- Management of M365 including conditional access, Mfa and wider application set.
SKILLS
ABOUT STEVEN CARSON
I specialise in IT Support, project management with key skills in Device Management and Microsoft Azure. Customer service is at the heart of everything that I do. I believe that making a great first impression, establishing clear requirements and portraying a willingness to adapt are crucial. I have a proven track record of delivering excellent IT support and project delivery in a corporate environment.Specialties: M365, Azure/Entra, Intune, Jamf, Windows MacOS and mobile device management, Mfa, Conditional Access, MS Active Directory, MS Exchange, Cisco IP, Mergers & Migrations, SLA Management, IT Procurement, IT Projects, Supplier Management.
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