Steven Bob-Nabena

About Steven Bob-Nabena

I’m a Senior Operations Leader with 10+ years of experience driving performance across large-scale, high-pressure supply chain environments, including Amazon Logistics (AMZL) and food distribution networks. I specialize in turning complex, underperforming operations into structured, scalable systems that deliver results across cost, quality, safety, and customer experience. Throughout my career, I’ve: Led large cross-functional teams across end-to-end operationsImproved key performance metrics including productivity (PPH), OTD, and quality KPIsBuilt systems that drive accountability and eliminate recurring operational gapsDeveloped leaders and teams that consistently raise the performance bar What sets me apart is my ability to: Diagnose operational issues quickly using data and root cause analysisBuild simple, repeatable systems that drive consistencyLead from the front while developing strong leadership benches I’m particularly interested in roles focused on: Supply chain strategy & analyticsOperations leadership (Senior Manager / Director level)Tech-enabled operations and automation If you’re building something that needs structure, scale, and execution — let’s connect.

Experience

1. Site Leader

   Amazon

   Nov 2023 — Present · Oklahoma City, OK, US

   Senior Operations Manager | Amazon Logistics (AMZL)Led end-to-end operations across volume site, managing 100+ employees and frontline leadersImproved productivity from 49.9 → 52.2 PPH through labor optimization and process standardizationReduced quality defects (DEA) from 412 bps → 165 bps by implementing accountability mechanisms with DSP partnersDrove improvements in OTD and WIP stability through flow control and real-time operational decision-makingBuilt and implemented daily audit systems to ensure zero misses across critical processesDeveloped and promoted high-performing leaders, strengthening leadership bench for site scalability

Education

• Texas State University

  Bachelor of Science (B.S.), Industrial Engineering

  2011 — 2014

Skills

• Microsoft Office
• Microsoft Excel
• Microsoft Word
• Powerpoint
• Autocad
• Project Management
• Solidworks
• Research
• Operations Management
• Team Building
• Leadership
• Event Management
• Engineering
• Time Management
• Event Planning
• Petroleum
• Public Speaking
• Customer Service
• Social Media
• Management
• Oil & Gas