Steven B.

About Steven B.

Sr. Business Analyst/Project Owner with emphasis on Project Management, Reporting, Testing and E-Commerce. Over 30 years of established reservation, E-Commerce, PMS and GDS experience. Highly adept in Customer Relations, problem solving, Ecommerce/CRM and implementation.Core Competencies: • Business Analyst (20+ years)• Implementing, testing and interfacing Sabre, Travelport /Galileo, Worldspan & Amadeus GDS systems (30+ years)• Ecommerce Business Analyst• Quality Assurance• User Stories, Use Cases and Test Cases• Workflow diagrams• Functional Requirement Documents• Problem solving and Automation• Training Manuals/Trainer• Revenue improvement• Implementations / Project Management• Data Analytics / SQL / Advanced Excel skills• Data Mapping / Application Migration• Product Management• Requirement Gathering• Agile / Kanban, Sprint Planning• Software Development

Experience

1. Senior Business Analyst

   Hyatt

   Feb 2024 — Present · US

Education

• SUNY Geneseo

  BA, Computer Science

  1983 — 1987

Skills

• Sem
• Online Marketing
• Excel
• Amadeus
• Word
• Hospitality
• Sabre
• SEO
• Reporting & Analysis
• Business Analysis
• Revenue Enhancement
• Hotels
• Microsoft Excel
• Consulting
• Hospitality Industry
• Project Management
• Tourism
• Business Intelligence
• Lanyon
• Ppc
• Account Management
• Microsoft Word
• Outlook
• Gap Analysis
• Strategic Partnerships
• E-Commerce
• Management
• Databases
• Leadership
• Online Advertising
• Search Engine Optimization (SEO)
• Quality Assurance
• Gds Systems
• Frontpage
• Marketing