Steven Besonson
Director of Customer Success, Northeast @reLink Medical®
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WORK HISTORY
Director of Customer Success, Northeast @reLink Medical®
Middlesex County, CT, US
Serve as the executive point of contact for assigned reLink360 Partner accounts across IDNs, GPOs, and large health systems-Execute healthcare disposition projects and effectively communicate across several teams-Create and lead through leadership initiatives within the healthcare equipment space, including webinars, published articles, and industry interviews- Lead implementation of new reLink360 partners, ensuring smooth onboarding and immediate impact- Develop and manage high-level relationships across Supply Chain, Materials, HTM, Revenue Cycle, Planning, and Construction- Own account performance, including quarterly business reviews, satisfaction metrics, and performance improvement plans-Collaborate with internal teams to align customer needs with service capabilities and delivery timelines.
EDUCATION
Southern Connecticut State University
Master of Business Administration (MBA)
Southern Connecticut State University
Bachelor of Science (B.S.), Business Administration and Management, General
SKILLS
ABOUT STEVEN BESONSON
Exceptional supply chain acumen with emphasis on quantitative analysis and project management. Experience in manufacturing, healthcare, and renewable energy industries. Skilled in healthcare disposition, supply chain management, total cost analysis, and operations.
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