Steven Choi
Area Manager @Amazon
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WORK HISTORY
Area Manager @Amazon
Fresno, CA, US
Strategically planned operations to meet established schedules, aligning order demands with business forecasts and achieving a 95% on-time completion rate-Reduced stow department quality defects (DPMO) by 15% during Q3 peak season by identifying and addressing top defect offenders, coaching associates, and leveraging Learning Ambassadors to drive sustained performance and quality improvements-Analyzed production levels, quality standards, and maintenance data to identify operational challenges, implementing solutions that improved departmental efficiency by 12%-Collaborated with cross-functional teams, including technical and administrative groups, to design and execute corrective action plans, reducing operational delays by 10%-Reviewed work forecasts and productivity requirements to meet key business objectives, optimizing labor allocation to improve shift efficiency by 8%.
EDUCATION
University of California, Merced
Bachelor's degree, Mechanical Engineering
Yonsei University
Bachelor of Engineering - BE, Mechanical Engineering
ABOUT STEVEN CHOI
My background encompasses engineering, technology, and research, yielding diverse skills…
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