Steven Collins

About Steven Collins

Driving Microsoft\'s client relationships and digital transformation initiatives, my expertise in sales, AI, and cloud solutions has been pivotal in managing our strategic accounts. Our team\'s dedication to understanding and mapping our clients\' industries to our technical foundation has enabled bespoke strategies that align with their desired outcomes.The role has honed my skills in orchestrating resources and nurturing C-suite business and IT relationships, positioning me as a virtual CTO to catalyze business ideation. With a strong focus on Microsoft capabilities, I\'ve contributed to transforming business operations, facilitating innovation, and fostering growth within our strategic customer base.

Experience

1. Strategic Client Director

   Microsoft

   Jan 2022 — Present · US

   Served as a pivotal leader within Microsoft\'s Retail and Consumer Packaged Goods (CPG) pillar, driving strategic initiatives and managing high-value client relationships.• Built strong relationships with both C-Level business decision makers and technical leaders, fostering collaboration and ensuring alignment with strategic goals and technological advancements.• Integrated artificial intelligence solutions to enhance customer experience, optimize supply chain operations, and drive data-driven decision making for retail and CPG clients.• Collaborated with cross-functional teams to develop and implement innovative AI strategies, resulting in a significant increase in client satisfaction and operational efficiency.• Successfully identified and capitalized on market opportunities, leading to substantial revenue growth and market expansion.• Recipient of the prestigious Microsoft Gold Club award, recognizing outstanding performance and exceptional contributions to the organization.• Expertly navigated complex sales cycles, from initial engagement through to the final negotiation and closing of multi-million dollar deals.• Provided thought leadership on AI and emerging technologies, representing Microsoft at industry conferences and client events.

Education

• Framingham State University

  Computer Science

Skills

• Organizational Development
• Continuous Improvement
• Managerial Finance
• Executive Management
• Solutions Management
• Office 365
• Visio
• Vendor Management
• Customer Service
• Program Implementation
• Training
• Sharepoint
• Information Technology
• Cross-Functional Team Leadership
• Collaboration Solutions
• Yammer
• Business Development
• New Technology Evaluation
• Business Analysis
• Cloud Computing
• Technology Change Management
• System Architecture
• IT Operations
• Strategic Planning
• IT Strategy
• Crm
• Itil
• Technological Innovation
• Security
• Enterprise Architecture
• IT Security Best Practices
• Team Building
• Management
• Project Management
• Microsoft Technologies
• Saas
• Business Process
• Leadership
• Strategy
• E-Commerce