Steven Zatarga

About Steven Zatarga

Steven Zatarga is the Chief Operating Officer of M2 Strategy and leads operations, human resource management, policy, and the organization’s culture initiatives. He possesses over 16 years of leadership management with a focus on creating an environment that is inclusive, inspirational, and innovative. Mr. Zatarga excels at working collaboratively with teams and senior leaders to design and execute practical strategies while innovating and taking risks to transform organizations.

Experience

1. Chief Operating Officer

   M2 Strategy

   Jan 2018 — Present · New York, NY, US

   Directs end-to-end operational functions and HR processes, scaling the firm’s workforce from 25 to over 120 employees while maintaining a high-performance culture and operational continuity during periods of rapid growth• Implements strategic planning initiatives and business process improvements, achieving an increase in operational efficiency and improving budget management by optimizing resource allocation and reducing waste• Spearhead comprehensive change management activities, including employee training programs, performance management frameworks, and internal communications strategies• Leads the creation and execution of a company-wide strategic roadmap, aligning business and operational goals with market trends and client needs, resulting in long-term growth and profitability through streamlined workflows and enhanced client relationships• Manages a diverse client portfolio with a focus on contract management, budget oversight, and internal BD• Delivers Smartsheet-based cloud solutions to federal clients, significantly improving project visibility, collaboration, and reporting, leading to improved project completion times and ensuring operational compliance• Launch & optimize the firm’s Quality Management System (ISO 9001:2015), driving reduction in non-compliance issues and establishing robust processes that meet international industry standards and best practices• Led the implementation of HRIS, ATS, and employee benefits systems, streamlining talent management processes and reducing operational costs• Leads cross-functional teams in the design and rollout of scalable business processes, enabling the firm to expand its client base while maintaining high service standards and operational consistency• Manages the financial health of the organization, overseeing annual budgets, forecasting, and resource allocation that results in significant cost savings, while increasing operational output through more effective financial management practices

Education

• University of Houston

  Bachelor of Science - BS

  2009 — 2012

• Suffolk County Community College

  Associate of Arts (A.A.)

  2006 — 2009