Steven Young
Customer‑Centric Professional | Driving Retention & Engagement in Higher Education
- Role
- Sr Customer Success Manager at HR Acuity
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Steven Young
Senior Customer Success professional with experience across the higher education and software sectors. Known for building strong customer partnerships, coaching high‑performing teams, and supporting talent and organizational growth. Brings a Doctoral degree in Human Services from Capella University and a people‑centric approach to delivering measurable business impact.
Experience
Sr Customer Success Manager
Jul 2025 — Present
Education
Grand Canyon University
Bachelor of Arts - BA, Christian Studies
2011 — 2014
Liberty University
Master of Arts - MA, Human Services Counseling - Business
2015 — 2016
Capella University
Doctor of Human Services - DHS, Human Services - Leadership and Organizational Management
2018 — 2022
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