Steven Wright
Director of Client Relations at Dealer eProcess
- Role
- Director of Client Relations at Dealer eProcess
- Location
- Plainfield, IL, US
- LinkedIn followers
- 500 followers
Experience
Director of Client Relations
Jul 2018 — Present · Lisle, IL, US
I manage a team of Account Executives responsible for building and maintaining strong partnerships with automotive dealerships. Together, we:• Develop long-term relationships by delivering top-tier customer service• Strategize with dealerships to align on monthly goals and business objectives• Provide data-driven website recommendations based on real shopper behavior• Collaborate closely with marketing teams and agencies to support digital strategy• Ensure all websites remain compliant with their respective OEM guidelinesWe focus on creating meaningful results and elevating the overall dealership experience through strategic support and digital expertise.
Education
Lockport Township Highschool
High School, General Studies
2006 — 2010
Joliet Junior College
General Studies
2010 — 2012
Skills
- Marketing
- Account Management
- Customer Satisfaction
- Management
- Marketing Strategy
- Customer Retention
- Customer Service
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