Steven Wheeler
Director of Operations at Frontier Communications
- Role
- Director of Operations at Frontier Internet
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Steven Wheeler
EXPERIENCED Operations Director WITH A PROVEN TRACK RECORD FOR DRIVING THEBOTTOM LINE THROUGH STRATEGIC PLANNING, RELATIONSHIP BUILDING, CONSUMERFOCUS, PASSIONATE LEADERSHIP AND A COMMITMENT TO EXCELLENCE. As a seasoned leader with over 20 years in the telecommunications industry, I possess a keenability to develop and drive teams for success. With over a decade of experience as a fieldtechnician and extensive knowledge of both FIOS and Core, I have a unique understanding ofthe business and the needs of our teams and customers. I seamlessly translate my experienceinto strategic business practices to improve efficiencies and maximize results. My can-doapproach and lead-by-example style create an engaged and collaborative atmosphere built ontrust, hard work and strong results. My tireless drive, out-of-the-box thinking and energeticleadership style inspires others to reach for greatness, setting a pace for success amongst myteam and my peers. As a highly organized, resourceful problem solver with extremeattention to detail, I inspire quick decision making and action. With a hunger to developsuperior business solutions, my enthusiasm, dedication and passion would make me aninvaluable member of the team
Experience
Director of Operations
Nov 2017 — Present · Santa Monica, US
Provide Strategic operational leadership for a team of 12 Local Managers and 300 FiOS and Copper TechniciansOversee all FiOS/Copper operations to drive production, increase revenue, reduce churn and provide excellent customer serviceManage expenditures with a focus on the bottom line. Work directly with the CWA to address concerns with the verbiage in the California CBA
Education
Ashford University
Bachelor's degree, Business Administration and Management, General
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