Steven Tilma
Director of Operations @The Gaslight District
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WORK HISTORY
Director of Operations @The Gaslight District
Cambridge, ON, CA
I oversee multi-unit operations for the Gaslight District, a hospitality and entertainment destination including Foundry Tavern, Underwing, The French, and Tapestry Hall.I lead day-to-day operations and long-term strategy across restaurants, bars, and event spaces, focusing on service excellence, team development, and operational consistency. I partner closely with ownership and senior leadership to align performance with brand vision, guest experience, and financial goals.Key Highlights:Lead and develop General Managers and leadership teams across multiple conceptsDrive service standards, hospitality culture, and operational consistency district-wideOversee labour strategy, cost controls, and multi-unit budgets and P & LsCollaborate with culinary, beverage, events, and marketing teams to deliver cohesive guest experiencesEnsure compliance with health, safety, liquor, and employment regulationsI’m known for a hands-on, people-first leadership style and a strong focus on building teams and improving systems.
EDUCATION
Georgian College
Honours Bachelor of Business with Honours, Business, Management, Hospitality, Marketing, Leadership and Related Support Services
Cornell University
Revenue Management, Business, Management, Marketing, and Related Support Services
ABOUT STEVEN TILMA
Experienced General/Operations Manager with a demonstrated history of working in both the manufacturing, construction and hospitality industries. Skilled in Lean Manufacturing, Management, Team Building, Hospitality Operations and Customer Service.
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