Steven Shannon
CIO, COO, CTO, Solution Strategist, Business Leader, Innovation Leader
- Role
- Senior Solutions Architect at AAA
- Location
- Temple, TX, US
- LinkedIn followers
- 500 followers
About Steven Shannon
As a strategic technology leader, I specialize in driving AI-driven transformations and leading modernization initiatives across Fortune 500 companies. My strong foundation in AI governance and customer experience automation allows me to translate emerging technologies into scalable business solutions. I align AI strategies with business objectives, ensuring seamless integration of AI innovations that boost efficiency and engagement. My leadership spans platform implementations, process optimization, and compliance, effectively managing multi-million-dollar budgets and cross-functional teams. Areas of Expertise:• P&L and Financial Oversight | • Governance & Compliance | • Business Architecture• Enterprise Decision Management - AI| • AI Customer Platforms | • Salesforce AgentForce• Customer Experience | • Operational Efficiency | • Scaled Agile Practices• Vendor Management | • MarTech Leadership | • M&A Integrations • Strategic Planning | • Cost Optimization | • IT Modernization
Experience
Senior Solutions Architect
May 2025 — Present · Austin, TX, US
Leading the strategic alignment between business objectives and IT infrastructure through comprehensive Business Capability Mapping. I specialize in translating complex organizational goals into actionable architectural blueprints, utilizing advanced Business Process Visualization to eliminate operational silos and optimize value streams. My work ensures that every technical solution is directly anchored to a measurable business outcome.
Education
The University of Texas at San Antonio
Business Administration
Sam Houston State University
Business Administration
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