Steven Serling
South Region IFM Director- Employed by JLL, supporting Wells Fargo
- Role
- JLL
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Steven Serling
Highly motivated leader with expertise in developing high value talent and building expert teams. Addresses opportunities to optimize operational excellence, productivity and the employee experience. A dedicated, detail-oriented professional with extensive experience in facilities management, business development, root cause analysis, strategic planning, as well as operational and financial management.
Experience
Jan 2025 — Present · Charlotte, NC, US
Leading 3 direct reports and 85 professionals across 11M sq. ft. of premier facilities with $100M budget, encompassing full-service operations (Facilities, Engineering, Finance, Procurement, Workplace Experience, HR). Successfully transformed organization through Facilities and Engineering integration, strategic hiring, executive coaching, mentoring, playbook development and advanced financial process implementation, delivering significant operational efficiency improvements while maintaining exceptional service standards across Wells Fargo portfolio.Strategic Value Creation: Demonstrated ability to create sustainable competitive advantages in complex corporate real estate environments through integrated operational excellence and client-focused service delivery.
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