Steven S.
Customer Service Coordinator
- Role
- Customer Service Coordinator at Hilton Grand Vacations
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Steven S.
Currently at Hilton Grand Vacations I serve as a Customer Service Coordinator. In past…
Experience
Customer Service Coordinator
May 2022 — Present · Orlando, FL, US
Review and enter complaints into complaint management system.Manage Portfolio Services email boxesLog/Track owner correspondence receivedMaintain/update information in complaint management systemAccurately identify and categorize owner complaints and service requests. Route to appropriate team for handlingUtilize different software programs to notate accounts in which complaints have been received.Handle Attorney Verification requests.Legally,ethically, and confidentially handle any correspondence or payment requests.Assist all members of portfolio services staff with daily processes.
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