Steven Norris
Implementation Consultant @Betterworks
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WORK HISTORY
Implementation Consultant @Betterworks
Betterworks is an AI-driven Performance Management solution that empowers HR leaders to drive engagement, productivity, and business growth.As a member of the Professional Services team, my goal is to ensure our customers maximise the value of their partnership with us by successfully implementing their Performance Program in Betterworks. I serve as a strategic advisor for Performance Programs by facilitating executive workshops and guiding the program team through rollout planning, program design, and onboarding.Achievements:• Since joining Betterworks I\'ve achieved a 93+ Net Promoter Score (NPS) from customers on their implementation experience.• Led a strategic customer implementation that resulted in the longest contract renewal in Betterworks history.• Successfully managed the implementation for Betterworks largest customer by user count.• I\'ve had the privilege of working with so many talented leaders who have made an outstanding contribution to their organisations Performance Programs. Here are some of the customers I\'ve had the pleasure of partnering with:
EDUCATION
Oxford Brookes University
Bachelor of Science (BSc) First-Class Honours
ABOUT STEVEN NORRIS
Implementation Consultant at Betterworks
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