Steven Nhan
Pharm.D., RPh
- Role
- Pharmacy Manager at CVS Health
- Location
- Lees Summit, MO, US
- LinkedIn followers
- 500 followers
About Steven Nhan
Doctor of Pharmacy (Pharm.D) degree from University of Missouri - Kansas City
Experience
Pharmacy Manager
Sep 2021 — Present · Kansas City, MO, US
Fulfilling Pharmacist-in-Charge (PIC) requirements, upholding the board of pharmacy, state, and federal law, ensuring all pharmacy personnel complies with all requirements• Responsible for leading, directing, and managing pharmacists, interns, and technicians’ performance and ensuring team member engagement• Exceed key performance metrics, including workflow efficiencies, P&L, patient care outcomes, inventory management, and customer satisfaction• Motivate, inspire, and develop Pharmacy Support Staff by balancing assignments that maximize colleagues’ strengths, address development opportunities leading to increased employee retention• Develops strong relationships with customers by anticipating customer needs and proactively offering services such as immunization and ready fill. Enhances customer experience by increasing focus on healthcare services to improving health outcomes and quality of life• Ensures proper pharmacy practice including but not limited to monitoring/evaluating/implementing prescription drug orders, dispensing prescription drug and device orders, educating patients on the proper use or delivery of medication, providing immunizations, completing drug regimen reviews, providing patient counseling, and medication therapy management
Education
University of Missouri-Kansas City
Doctor of Pharmacy (Pharm.D.)
2015 — 2019
University of Missouri-Kansas City
Pre-Pharmacy Studies
2013 — 2015
Skills
- Microsoft Office
- Customer Service
- Public Speaking
- Pharmacy
- Leadership
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