Steven Mullinax

About Steven Mullinax

Recognized as an experienced executive with more than sixteen years of global…

Experience

1. Managing Director, IT Infrastructure

   Alaska Airlines

   Mar 2019 — Present

   A member of the executive team, responsible for leading the engineering and support organization, enabling us to create an airline people love. Accountable for delivering innovative technology solutions that are highly scalable, secure and reliable. Responsible for critical business applications that directly impact flight operations, customer loyalty, and brand recognition. Responsible for all aspects of engineering, design, architecture, cloud, network, mobile, database, compute, automation, enterprise authentication, endpoint, field support and service desk. • Embedded the Our House philosophy across a global organization of more than 250 engineers • Successfully delivered a Next Generation Data Center program for state of the art computing and enterprise scale automation. These critical business services are delivered through a hybrid cloud strategy leveraging on-prem solutions, Microsoft Azure, and Amazon Web Services • Drove significant decrease in critical system outages resulting in a 59% reduction year over year • Decreased Cloud costs by 39% in 6 months – established a budget and cost governance model • Led the product based transformation for Cloud, DevOps, Infrastructure Engineering, and Field Support • Transformed and created the Mobile Engineering and Reliability organization – product focused and aligned with business strategy • Designed, architected and implemented resilient and highly available wireless service in 29 airport locations, allowing the business to become 100% mobile • Delivered scalable, reliable and cost effective cloud solutions • Forged strategic partnerships with Microsoft, Oracle, Cisco, AT & T, Sabre, NetApp, VMware, Cognizant, and Zensar

Education

• Washington State University

  B.S., Computer Science

  2000 — 2003

• University of Alaska Anchorage

  M.S., Project Management

  2007 — 2009

Skills

• Critical Infrastructure
• Esxi
• Airlines
• Aviation
• Databases
• Netapp
• Oracle Rac
• Emc Storage
• Airports
• Vdi
• Storage
• Cloud Computing
• Active Directory
• Process Improvement
• Root Cause
• Enterprise Storage
• Program Management
• Unix
• Business Continuity
• Servers
• Informix
• Dns Management
• Itil
• Virtualization
• Problem Management
• Server Management
• IT Infrastructure Operations
• Windows Server
• Vmware
• Iis
• Disaster Recovery
• Strategic Vision
• Linux Server
• Vmware View
• Microsoft Sql Server
• System Deployment
• Incident Management
• Change Management
• Project Management
• Oracle