Steven Lao

About Steven Lao

Proactive, astute, and results-driven professional equipped with well-developed academic qualifications in accounting, computer networks & security and information systems management. Exceptional negotiation and follow up skills. Demonstrated ability to resolve communication deadlocks enabling win-win outcomes. Display an outstanding ability to plan, operate, multitask, organize, coordinate, and implement practices and procedures to bring significant improvements in processes towards the successful attainment of goals.Excellent communication, interpersonal and presentation skills* Strong team building and leadership qualities.* Astute observation skills.* Ability to follow set rules and protocol.* Superior abilities in handling unpleasant and stressful situations* Risk management* Ability to negotiate* Quality Management

Experience

1. Technology Procurement Specialist

   Hudson River Trading

   Apr 2024 — Present · New York, NY, US

   I partner cross-functionally with stakeholders to streamline and oversee the daily operations of company-wide technical assets, including hardware and software. I maintain and update all related records and databases—tracking licenses, service agreements, warranties, and inventory across both deployed and in-stock equipment.I proactively manage hardware inventory, anticipating procurement or logistics challenges to ensure continuity and readiness. I also support international asset management and procurement efforts, helping the organization scale efficiently.My role includes assisting with global contract management—handling statements of work, RFPs, NDAs, and other legal agreements across all HRT locations. I continuously refine procurement processes and documentation to support growth and operational scalability.I lead strategic vendor engagement, including quarterly and annual business reviews, and promote the use of financial and database tools to drive adoption of procurement best practices throughout the company.

Education

• Syracuse University - Martin J. Whitman School of Management

  Master of Business Administration - MBA, Accounting

  2018 — 2020

• University of Maryland Global Campus

  Bachelor’s Degree, Computer Technology/Computer Systems Technology

  2012 — 2017

• Community College of the Air Force

  Associate’s Degree, Computer/Information Technology Administration and Management

  2012 — 2015

Skills

• Vmware
• System Administration
• Microsoft Exchange
• Network Security
• Networking
• Mobile Device Management
• Jamf
• Troubleshooting
• Network Administration
• Active Directory
• Windows Server
• Help Desk
• Help Desk Supervisor
• Airwatch
• Security
• IT Management