Steven Louden
VP Global Client Service Delivery & Operations @EPX: EPERFORMAX CONTACT CENTERS
Atlanta, GA, US
EMAILS
s••••••@eperformax.com
MOBILE NUMBERS
+12•••••••06
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WORK HISTORY
Jul 2018 — Present
VP Global Client Service Delivery & Operations @EPX: EPERFORMAX CONTACT CENTERS
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SKILLS
Operations ManagementStart-UpsWorkforce ManagementTeam BuildingBusiness PlanningBpoMisRisk ManagementCoachingChange ManagementExecutive ManagementManagementBusiness ProcessP&L ManagementTeam LeadershipProcess ImprovementOffshoringBusiness DevelopmentTeam ManagementBankingCustomer SatisfactionLeadershipBusiness AnalysisStrategyTrainingVendor ManagementService DeliveryCrmCustomer ServicePerformance ManagementFinancial ServicesStrategic PlanningOutsourcingBusiness Process ImprovementCredit CardsCustomer RetentionCustomer ExperienceAccount ManagementProject ManagementCall Centers
ABOUT STEVEN LOUDEN
Experienced senior leader with a proven track record in global outsourcing operations…
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