Steven Kravit

About Steven Kravit

As a customer obsessed leadership professional, I bring 15+ years of dedicated experience building and coaching diverse teams to deliver outstanding results. Known for creating a positive, service-focused culture, I thrive on building and nurturing relationships with customers and team members and collaborating across every level of an organization. I have been recognized by my peers and senior leadership alike for going above and beyond to deliver the unexpected; surprising and delighting customers and associates at every step of the journey. A few highlights that speak to my strengths and career goals: Promoted by executive leadership to manage the company’s largest generational investment, opening a Flagship location in NYC of 320K+ Sq. Ft. across 7 floors, including hiring, training, and onboarding a full staff of 1300+. An exceptional mentor and coach, developing 100+ team members to growth and promotions. Winner of numerous achievement awards, including 2 President’s Cups and Customer Service All Star, the highest honor in the company. Achieved top scores in customer and employee satisfaction by creating a service-based culture and environment, consistently exceeding Key Areas of Expertise Leadership | Mentoring & Coaching | Team Building & Development | Relationship Building | Driving Results | Operations | Collaboration | Adaptability | Profit & Loss | Customer Service & Experience | Communication | Emotional Intelligence | Sales & Marketing | Conflict Resolution | Persuasion | Creative Thinking | Decision Making | Public Speaking | Project Management | Vendor Management A Bit About Me Personally I am originally from Chicago, but I decided to trade in the bitter cold winters for the year-round warmth and currently reside in South Florida. I\'m an animal lover and have a dog, Glenn, and a cat, Chloe. My favorite hobby is traveling, and I am looking forward to exploring new destinations soon. I believe that taking care of your mind and body is instrumental to being the best possible version of yourself, and so I make time for meditation, eating well, and regular exercise.

Experience

1. Vice President, General Manager

   Neiman Marcus

   Jan 2021 — Present · Bal Harbour, FL, US

Education

• University of Illinois at Urbana-Champaign

  Bachelor's degree, Major: Communications and Media Studies, Minor: Psychology