Steven Joseph
Aircraft Loading Supervisor @Lufthansa
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WORK HISTORY
Aircraft Loading Supervisor @Lufthansa
Jamaica, NY, US
Responsible for coordinating Weight and Balance documentation with Lufthansa Global Load Control-Maintain daily trip files and station traffic report as well as all aircraft-handling related statistical dataSupervision of ramp functions-Operational safety/load security checks on aircraft prior to departure, which also includes the coordination of all operational activities during irregularities-Coordination of all phases of aircraft handling, including catering, cleaning, fueling, crew and passenger boarding/de-boarding-Supervision of handling agents during all phases of aircraft-Loading/unloading, including checking on correct buildup/preparation of cargo – destined for bulk loading or in unit load devices-Ensure all cargo or luggage is properly tied down or secured in the compartments-Responsible to keep track of the number of passengers, pieces of luggage and the amount of fuel-Work very closely with ramp personnel and the airport station manager or deputy-Close coordination with gate, steering of boarding and de-boarding related passenger service processes-Secure the proper handling of Bagscan-Provide daily monitoring report to the Manager about handling performance, document delays and reasons-Responsible for LBI (Left Behind Baggage Index) control-Ensure implementation of new procedures, processes or product features and enhancementsPlan for and ensure that irregularities are always handled in accordance with customer, economic and legal considerations-Report any flight handling irregularities to Lufthansa management as locally defined-Support the development and modification of processes and procedures with the aim of improving quality, efficiency and effectiveness-Be able to support or trouble shoot all station related processes
EDUCATION
John Jay College (CUNY)
Computer Science and Informational Security, Computer and Information Sciences and Support Services
New Hyde Park Memorial High School
High School Regents Diploma
NYU School of Professional Studies
Cybersecurity / Digital Forensics
ABOUT STEVEN JOSEPH
Hi there!Welcome to my page! I have 4+ years of experience working in Aviation, specifically operations. I have held roles in passenger service, ramp control, and presently I am a Terminal Manager at Terminal One, located in John F Kennedy International Airport, Jamaica New York USA. My skill sets range from a knowledge of the Microsoft Office Suite, as well as airline and airport operations, and I am certified to speak on Air to Ground Radios (Specializing in communications between Apron /Ramp Control and Airline Pilots and Ground Crew). I\'ve started into the aviation management field at the age of 18, and look forward to engross myself in projects and assignments where my skills and vast knowledge are needed!If you don’t know me personally, I look forward to connecting and talking about everything Aviation Related!
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