Steven Howe
Senior Program Manager @BT Group
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WORK HISTORY
Senior Program Manager @BT Group
Essex, GB
Responsible for strategic planning, leading and mentoring teams, and engaging stakeholders. Oversee budgets, manage risks, and ensure project progress aligns with organizational goals. Regular reporting, quality assurance, and conflict resolution. Drive continuous improvement, integrate feedback, and promote innovation. Effective communication and financial oversight for successful programme management.
EDUCATION
St cleres comphensive
Accounting and Business/Management
ABOUT STEVEN HOWE
A motivated and driven Digital Transformation Leader, Lean Six Sigma Black Belt, CI Expert and Salesforce AI / Dynamics 365 / MuleSoft and Data Mastering lead who has gained extensive experience (+ 30 Years), coordinating, delivering and executing business redesign, projects and programs to achieve operational excellence across all service industries (Manufacturing / Finance and public sectors) across UK & internationally. Remains customer focused on service & process redesign, capability and global operating models to ensure relevant changes are enabled, covering the full project life cycle of development processes. Acknowledged as a highly focused and committed professional with an astute business acumen, developing effective and collaborative working relationships at all levels of seniority needed to implement integrated change. Possesses effective communication, analytical and strategic skills, along with a natural ability to lead from inception to conclusion, achieving optimal, long-term results. Accredited in Lean & Six Sigma Business Black Belt with proven success, passion and track record of delivering optimal results both directly and through collaboration and leadership of individuals and teams interventions, including partnerships with external lean consultants have enabled the achievement of: • Enhanced customer experiences • Engaged and motivated people • Cycle time reduction • Improved quality & defect reduction • Increased efficiency & effectiveness • Revenue growth & cost avoidance I am a respected & professional leader capable of creating high performing teams delivering on-schedule through a range of tactical & strategic approaches. StrengthsFinder© Talents: Maximizer - Analytical - Futuristic - Relator – Strategic (alignment to all 5 domains)
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