Steven Hess

Lead Technical Account Manager excelling in Business Relationship Management at Citrix

Role: Lead Technical Account Manager at Citrix
Location: Raleigh, NC, US
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Steven Hess

At Citrix, customer success is our mission and my passion. With over seven years of experience in technical account management roles, I have honed my skills in business relationship and key account management. My approach ensures that each customer benefits from a proactive, dedicated advocate who understands their unique challenges and opportunities.Acting as a liaison between Citrix and our valued clients, I have established a track record of resolving technical issues and fostering seamless communication. My commitment to building positive relationships has been instrumental in creating a collaborative support environment, which empowers our customers and contributes to their satisfaction and productivity.

Experience

Lead Technical Account Manager
Citrix
Oct 2020 — Present · Raleigh, NC, US

Education

Ward Melville High School
Regents HS Diploma
1975 — 1979

Contact information

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Current company

Razorpay

4K employees · Bangalore, Karnataka, India

Power your finance, grow your business. Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money. #OutgrowOrdinary We identify ourselves as disruptors in the digital payments space and our vision is to power the financial ecosystem for other disruptors. Like attracts like and Razorpay actively looks to partner with established companies and startups that have either broken the glass ceiling in their industry or are set to. The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, Payroll and Thirdwatch. Razorpay was started in 2014 by two IIT Roorkee alumni, Harshil Mathur and Shashank Kumar. Just a short few years later, Razorpay has evolved into a 800-odd strong organization with some of the best talents in the country helping some of the best companies manage their money movement seamlessly. Certified cool We are a bunch of spirited, ambitious and fun folks. And no, we’re not saying this ourselves--leading institutions have recognized Razorpay for the high trust and high-performance culture that we maintain. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers, and above all, people who are dreamers and doers at the same time. Be a part of our exciting journey.

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About Steven Hess

Experience

Lead Technical Account Manager

Education

Ward Melville High School

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