Steven Guerra
Team Member @Whole Foods Market
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WORK HISTORY
Team Member @Whole Foods Market
Surprises and delights customers with consistent and delicious food.• Ensures a fresh and appealing display by keeping cases and shelves clean and well-stocked.• Checks product to ensure it meets WFM quality standards.• Assists with sampling program, keeping sample areas full, clean, and appealing and maintains back stock in good order.• Accesses information about market conditions and communicates to customers.• Ensures temperature, sanitation and sweep logs are completed. Arrives to workstation on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.• Provides excellent customer service, addresses need of customers in a timely and effective manner and models suggestive selling techniques, answers phones and pages promptly and courteously.• Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
EDUCATION
City University of New York-Herbert H. Lehman College
Bachelor of Business Administration - BBA
Borough of Manhattan Community College
Associate of Arts (A.A.)
SKILLS
ABOUT STEVEN GUERRA
Provider Relations Supervisor at Maximus Inc.
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