Steven Greene
Operations Manager @Compass Group
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WORK HISTORY
Operations Manager @Compass Group
AB, CA
Responsible for managing the Accommodations and Logistics for 2200 person remote camp Accomplished financial objectives by forecasting requirements, schedulingexpenditures and preparing annual budgetsMonitored staff performance and addressed issuesEnforced customer service standards and resolved customer problems to upholdquality service.Assigned tasks to associates to fit skill levels and maximize team performance.Led team meetings and one-on-one coaching sessions to continuously improveperformance.Communicated company directives and programs to associates and ensured allfollow-up items were completed accurately and timely.
EDUCATION
Brock University
Communications Degree, Communication and Media Studies
Niagara College
Post Graduate, Public Relations, Advertising, and Applied Communication
ABOUT STEVEN GREENE
Driven & hands-on operations/area manager with 15 years of management experience in the Hospitality Industry. Skilled in managing and overseeing fast-casual corporate locations. Extensive experience with new store opens (NSO) & NSO logistics, daily operations, building & leading teams and managing budgets & targets. Strong focus on training & delivering exceptional customer experiences and maintaining high standards of execution and performance.
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