Steven Golden

About Steven Golden

Entrepreneurial-Business Administrator experienced in leadership development while working in fast-paced environments demanding strong organizational, technical, and interpersonal skills. Highly trustworthy, ethical, and discreet; committed to superior customer service and leadership. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects; able to multi-task effectively. Energetic and results-driven professional with more than a decade of experience in the customer service arena. Proficient in taking or entering orders, creating/canceling accounts and obtaining details of systematic solutions conducive to consumer needs and employer satisfaction. Software knowledge: Command Center (GlobalTranz) Salesforce, Vonigo, Yembo, and Microsoft Office

Experience

1. Chief Executive Officer

   Golden Rule Relocations & Creative Solutions

   Feb 2020 — Present · Houston, TX, US

   Responsible for providing leadershipfor the company by working with executives,other management and the workforce toestablish and accomplish long-range goals,strategies, plans, and policies.Duties- Provide visionary and strategic leadership forthe company- Oversee budgets and company\'s financialgoals and objectives- Plan, develop and implement the company\'sgoals and strategies- Direct company planning and policy-makingand approve company policies & procedures- Oversee all staff and determine if company isin accordance with goals and policies- Streamline operations to ensure efficiency,quality, service, and cost-effectivemanagement of resources- Develop and maintain relationships andnetworks with civic and professionalassociations, organizations, industry, andgovernment officials that are in the best interestof the company- Develop & implement marketing strategies- Develop high tech system integrations,hardware & software upgrades andmanagement systems- Direct staff, including organizational structure,motivation, performance evaluation,compensation, personnel policies, proceduresand implement the organization\'s guidelines ona day-to-day basis.

Education

• Baylor University - Hankamer School of Business

  Entrepreneurship, Entrepreneurial Studies

  2014 — 2016

• Mckinney High School

  GED, All Majors

  1998 — 1999

Skills

• Leadership
• Leadership Development
• Inventory Management
• Inventory Control
• Account Management
• Business Development
• Social Media
• Direct Sales
• Fleet Management
• Time Management
• Communication
• Public Speaking
• Customer Relationship Management (Crm)
• Sales Management
• Project Management
• Team Building
• Management
• Strategic Planning
• Powerpoint
• Microsoft Excel
• Logistics Management
• Research
• Event Planning
• Marketing
• Microsoft Word
• Cold Calling
• Team Leadership
• Office Administration
• Operations Management
• Customer Service
• Customer Satisfaction
• Training
• New Business Development
• Budgeting
• Negotiation
• Budgets
• Outlook
• Teamwork
• Freight
• Microsoft Office