Steve Gibson
Shipping & Automation Consultant ERP Specialist @Shiptheory
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WORK HISTORY
Shipping & Automation Consultant ERP Specialist @Shiptheory
City Of Bristol, GB
Proactively identify, research, and engage potential customers through outbound and inbound channels- Qualify leads to ensure strong product fit and readiness for the sales process- Build and nurture relationships with prospective clients to understand their logistics and automation needs- Coordinate and schedule product demos with Account Executives or onboarding specialists- Support customers through the initial onboarding process — from qualification and demo to account setup and configuration- Maintain accurate and up-to-date records of leads, activities, and interactions in the CRM system- Collaborate closely with the wider sales and marketing teams to refine outreach strategies and improve conversion rates- Work towards monthly and quarterly targets for qualified opportunities and revenue contribution- Provide feedback from prospects to help improve sales materials, product features, and messaging- Represent Shiptheory’s brand values by delivering a professional and consultative experience to every potential customer.
EDUCATION
University of Sunderland
Bachelor's degree
ABOUT STEVE GIBSON
I help eCommerce and logistics teams simplify shipping, automate processes, and scale operations efficiently.After years in hands-on sales, running my own business, and consulting for companies of all sizes, I’ve learned that technology alone doesn’t solve problems; visibility, process clarity, and smart automation do.At Shiptheory, I work with teams to- Identify bottlenecks in shipping and fulfilment workflows- Implement automation across carriers and ERP systems- Streamline operations for speed, accuracy, and cost savings- Turn complex logistics challenges into repeatable, reliable systemsWhat you can expect from my posts- Insights on shipping automation, 3PLs, ERP integration, and operational efficiency- Real-world examples from businesses scaling eCommerce operations- Lessons from wins, mistakes, and the occasional chaos behind the scenes- Tips to save time, reduce errors, and make business processes smarter- Occasionally, glimpses of life outside work, like running, routines, and the odd Bristol coffee recommendation If you’re curious about scaling smarter, fixing operational bottlenecks, or just talking shipping tech, let’s connect, see you in the chats!
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