Steven Ghose
Product Group Product Owner - Digital Conversations (Virtual Assistants & Live Chat) @TD
Mississauga, ON, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Oct 2020 — Present
Product Group Product Owner - Digital Conversations (Virtual Assistants & Live Chat) @TD
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Toronto, ON, CA
EDUCATION
N/A
Lean Six Sigma
Green Belt, Lean Six Sigma Methodology
2009 — 2011
Athabasca University
MBA, GDM, Business Administration and Management, General
1998 — 2002
University of Toronto
Bachelor of Science, Computer Science
2008 — 2010
Insurance Insitute of Canada
Chartered Insurance Professional, Property & Casualty Insurance
SKILLS
LeadershipInsuranceAnalysisProject Portfolio ManagementRequirements GatheringCall CentersProgram ManagementCrmVendor ManagementRelationship ManagementSalesRequirements AnalysisProperty & Casualty InsurancePmoIntegrationGeneral InsuranceChange ManagementStrategic PlanningBusiness AnalysisSdlcTeam LeadershipOperations ManagementBankingBusiness Process ImprovementBusiness IntelligenceBusiness StrategyProcess ImprovementUser Acceptance TestingBusiness ProcessRisk ManagementProduct ManagementCustomer Relationship Management (Crm)Competitive AnalysisFinancial AnalysisVisioSix SigmaBusiness Requirements
ABOUT STEVEN GHOSE
Product Group Product Owner - Digital Conversations
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