Steven Getz
Senior General Manager | Multi-Unit Operator | Driving Growth, Leadership Development & Market-Level Impact
- Role
- Senior General Manager at Life Time Inc.
- Location
- Tempe, AZ, US
- LinkedIn followers
- 500 followers
About Steven Getz
Strategic and results-oriented Senior General Manager with a proven record of leading multi-unit, multi-million-dollar operations in health, wellness, and hospitality. I specialize in scaling business growth, strengthening profitability, and building leadership pipelines that deliver long-term success.At Life Time, I have consistently achieved double-digit revenue growth, margin expansion, and national top-tier performance across multiple departments. Beyond operational execution, I drive enterprise strategy through data-driven decision making, talent development, and market-level initiatives that elevate both brand and member experience.Recognized for transforming underperforming business units into top performers, I excel at leading through vision, accountability, and culture preparing organizations for sustainable growth at scale.
Experience
Senior General Manager
May 2023 — Present · Phoenix, AZ, US
Lead operations for a multi-million-dollar flagship club while providing multi-club support across the Phoenix/Desert market.Oversee 200+ employees across Aquatics, Personal Training, Spa, Café, Racquet Sports, Kids Programming, and Concierge.Delivered 12.8% contribution margin growth YOY, consistently outperforming national benchmarks across multiple business lines.Improved in-center performance ranking into the Top 40 nationwide by implementing data-driven dashboards and accountability frameworks.Developed leadership pipeline by mentoring Assistant Managers and Department Heads into GM/MCL roles, strengthening the region’s leadership bench.Partnered cross-functionally to execute community events and corporate partnerships, increasing engagement and strengthening market-level brand presence.
Education
University of North Texas
Bachelor of Science (BS), Criminal Justice and Corrections
2009 — 2011
Skills
- Sales Presentations
- Social Networking
- Cashiering
- Fitness Training
- Retail
- Cold Calling
- Direct Sales
- Sales Operations
- Customer Retention
- Salesforce.com
- Customer Service
- Sales Management
- Cpr Certified
- Marketing
- Employee Training
- Fitness
- Strength Training
- Management
- Team Building
- Public Speaking
- Customer Satisfaction
- Training
- Account Management
- Sales
- Coaching
- Personal Training
- Leadership
- Sales Process
- Weight Training
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