Steven Gandia
Chief of Staff @Defense Health Agency
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WORK HISTORY
Chief of Staff @Defense Health Agency
Assist the Comptroller in the oversight and execution of the $55.8B Unified Medical Budget sustaining operations and care for 9.5 million beneficiaries. Directed and approved all administrative activities, including budget execution, financial operations, business integration, cost accounting, financial reporting, and compliance, ensuring alignment with organizational goals. Lead 500 personnel, fostering a collaborative environment and enhancing operational efficiency through effective leadership and strategic planning. Develop and implemented directorate standard operating procedures, streamlining processes and reducing late taskers from 50 to zero. Performed duties of Agency Deputy Chief of Staff for 8 months. Integrated and synchronized operations of 9 Defense Health Networks. Developed and implemented 3-phase plan returning over 950 personnel from remote office locations to federal workspaces, minimizing relocation costs. Managed the review and right-sizing of seven COS-managed contracts cumulatively valued at $170M, reducing each contract by an average of 10%. Oversaw implementation of Executive Orders and critical updates to Enterprise strategic plan increasing focus on Combat Support activities including the National Disaster Medical System and Integrated Continental United States Medical Operations Plan.
EDUCATION
The George Washington University School of Medicine and Health Sciences
Master's degree, Management of Acute Care Hospitals
The United States Army War College
Master of Science - MS
Swarthmore College
Bachelor of Arts - BA, psychology
ABOUT STEVEN GANDIA
I am a passionate servant leader with over 35 years of leadership experience and Master’s degrees in Healthcare Administration and Strategic Studies. I am Six-Sigma Black Belt and Total Quality Management Facilitator-certified, and have extensive experience leading diverse teams to success, planning and budgeting for large and complex operations, and guiding senior leadership. I have been recognized for excellence in every position I have held, am a successful and transformational change agent, and am driven by mission success. I\'m a strategic and critical thinker driven to excellence with an innate ability to execute. Bi-lingual (English & conversational Spanish) professional offers effective coordination of the administrative and relational aspects of demanding healthcare operations, including administrative management, patient engagement, plan development & motivation, problem solving, and fostering & building professional relationships with ease.
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