Steven Douglass

Shift Supervisor @Starbucks

San Diego, CA, US

Graduate of the Starbucks Advanced Development Program for Store Manager Progression (April 2023)-Appointed District-wide barista trainer; training new hires in Starbucks, café and food safety standards-Responsible for opening and closing the building according to expectations of the management team-Maintained a strong understanding of company values and customer needs, responding quickly to complex requests in a fast-paced environment-Ensure all staff on duty are properly trained and adhere to cash handling standards-Follow and direct others in the standards for product merchandising, line display, stocking, storing of products and distribution of marketing material-Responsible for cash handling, safe verification and daily deposits-Achieved Top ranking cleanliness and customer experience scores for district while increasing food sales and lowering food waste.