Steven Douglas
Brsk
Cramlington, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Present
@Brsk
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SKILLS
Contact CentersSix SigmaCommercial ManagementOutsourcingBusiness OperationsPrince2Project ManagementBusiness Process ImprovementService ManagementGo-to-Market StrategyVoipSenior Stakeholder ManagementCreative Problem SolvingStakeholder ManagementCapacity PlanningBusiness TransformationSales OperationsCustomer RetentionCustomer ServiceManaged ServicesRapid GrowthProduct ManagementManagementSimplifying the ComplexService DeliveryItilItil V3 Foundations CertifiedOperations ManagementProject DeliveryProgram ManagementIT OperationsDemand PlanningIT Service ManagementChange ManagementCustomer SatisfactionCall CentersProgramme GovernanceStrategic PlanningTelecommunications
ABOUT STEVEN DOUGLAS
C Suite Senior Manager | Telecommunications | Transformational Leader Highly…
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