Steven Dockery
Head of People Operations @Passport
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WORK HISTORY
Head of People Operations @Passport
2024 Charlotte Business Journal Best of HR finalist• Senior HR leader for 200 - 300 person technology startup, overseeing six HR professionals and $2.5M department budget• Reduced annual spend on HR vendors and employee benefits by 15% through strategic partnership and realignment of resources• Built two custom GPTs - a virtual manager coach and a compensation benchmarking tool• Drive leadership effectiveness through a data driven employee engagement program to support client retention• Deploy artificial intelligence tools to serve the needs of Passport\'s employee population in an efficient and effective manner• Manage vendor relationships to drive down cost and maximize investments• Provide coaching and support to executive leaders across Passport• Lead total rewards programs to drive company performance• Design and implement culture strategy to include DEI efforts• Responsible for comprehensive HR technology suite• Oversee employee compensation and ensure alignment with business objectives and budget• Lead regular organizational reviews to include workforce planning, succession planning, and talent development to ensure workforce alignment with business objectives• Owned HR responsibilities for implementation of a 40 person off-shore team• Responsible for HR compliance for SOC-1, SOC-2, PCI, and various federal and state HR compliance requirements• Oversee company internal communications to support employee awareness
EDUCATION
University of North Carolina at Greensboro
Bachelor of Music, Instrumental Education
ABOUT STEVEN DOCKERY
HR Leader with 12 years of experience in a broad range of HR disciplines with healthcare and technology organizations ranging in size from 200 - employees. I have significant experience in leadership development, recruiting, staffing, employee relations, talent management, compensation, total rewards, HR technology, compliance, policy development, and data reporting and analysis.
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