Steven Davis

Experience

1. General Manager

   Gerber Collision & Glass

   Apr 2025 — Present · Kenosha, WI, US

   Forecast goals and objectives for the Center and strive to meet themRecruit, recognize and retain talented teammatesMonitor the performance of all Center staff and provide leadership and coaching as well as ensure that all employees have the required training for their positionSupervise the sales, overall production and administration of the centerEnsure that every associate follows all center standards, policies and proceduresResponsible for overall team engagement, including effectively leading team engagement meetings and communicating center scoreboardReview estimates to ensure accuracy and compliance with Company and Client guidelinesMonitor current financial performance metrics and review previous month’s financial metrics to identify opportunities and trendsEnsure DRP accounts are managed properly and update any changes or reviews are communicated to Regional staff

Education

• University of Wisconsin-Parkside

  Bachelor of Science (BS), Finance

  1997 — 1999

• University of Wisconsin-Whitewater

  Finance, General

  1995 — 1997

Skills

• Liability Analysis
• Commercial Insurance
• Health Insurance
• Team Leadership
• Financial Analysis
• Quality Assurance
• Strategy
• Property & Casualty Insurance
• Insurance
• Liability
• Claims Management
• Management
• Legal Liability
• Forecasting
• Process Improvement
• Leadership
• Business Analysis
• Analytics
• Analysis
• Business Process Improvement
• Project Management
• Risk Management
• Casualty
• Claim Investigation
• Claim
• Customer Satisfaction
• General Insurance
• Negotiation
• Microsoft Office
• Sales
• Policy
• Auditing
• Call Centers