Steven
Chief Information Officer / Chief Operating Officer
- Role
- Chief Information Officer Chief Operating Officer at Siaa Xchange
- Location
- Knoxville, TN, US
- LinkedIn followers
- 500 followers
About Steven
Accomplished, dynamic and business driven IT Executive with success in leading and developing strategy with cost-effective technology solutions in Insurance and Information Technology.
Experience
Chief Information Officer Chief Operating Officer
May 2025 — Present · Knoxville, TN, US
Strategic Leadership & Executive ManagementDefine and execute the enterprise-wide IT and operational strategy in alignment with SIAA Xchange’s business goals.Lead cross-functional executive initiatives to foster innovation, efficiency, and growth across all departments.Partner with the CEO and executive team on corporate development, strategic planning, M&A assessments, and organizational design.Technology Vision & OversightOversee the design, development, and deployment of the company’s technology platforms, ensuring scalability, security, and performance.Drive digital transformation efforts, including automation, cloud migration, AI adoption, and data modernization.Establish technology governance frameworks, risk management protocols, and compliance practices, particularly around cybersecurity, data privacy (e.g, GDPR, CCPA), and business continuity.Operational Excellence & ExecutionManage and optimize company-wide operations, including service delivery, resource planning, procurement, and process improvement.Lead initiatives to streamline internal workflows, reduce operational costs, and increase organizational agility.
Education
Tennessee Technological University
Bachelor of Science Business Administration, Management Information Systems
1983 — 1988
Skills
- Workers Compensation
- IT Strategy
- Reinsurance
- Claim
- Risk Management
- Strategic Planning
- Management
- Underwriting
- Business Analysis
- Insurance
- Property & Casualty Insurance
- Commercial Insurance
- Process Improvement
- Brokers
- General Insurance
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