Steven Carter

About Steven Carter

Currently I am the IE Section Leader for the Mid South Hubs and Feeders for UPS. I have more than 20 plus years of progressive experience in the management field. My professional work history includes positions such as Senior Outbound Operations Manager for SLS (Sears Holdings Corporation), Senior Industrial Engineer for UPS for 6 years, 3 years as a Human Resource Generalist for UPS, 2 years as Time Study Coordinator for UPS, and 2 years as an Inbound and outbound Receiving Manager for Office Depot. My education includes an MBA in Business Management from the University of Phoenix and a Bachelor of Science in Marketing Management with a minor Transportation Logistics from the Sam M. Walton College of Business at the University of Arkansas. My formal education along with an aptitude to learn and adapt to industry changes provides me with the essential tools to be proficient in any industry. This also has allowed me to gained knowledge, experiences, and Certifications in the following areas: Project ManagementOperations and process improvement Volume Forecasting (Seasonal and Long term)Work Measurements (MSD)Master Operating Plans (MOP)Load Distribution and PlanningOutbound and Inbound Load PlanningCenter mapping and LoopingWorkforce Planning (Seasonal and long term Planning)Method training and EvaluationSafety ComplianceEDR (Employee Dispute Resolutions)LEAN

Experience

1. Mid South District Feeder Ie Manager

   UPS

   Apr 2023 — Present · Memphis, TN, US

   Mid South District Feeder IE Manager – Responsible for a team of Feeder Planners that plan and coordinate for AR, TN, MS, AL, and LA.• Creating MOP/SOP for customers• Establishing Leg allowances for Feeder Runs (Time Studies)• Evaluate yard expansion• Proper Feeder job setup optimization• Load reductions• Business case justification for Feeder vs Package Pickups

Education

• Lee High School

  Diploma, Basic Studies

  1991 — 1995

• University of Phoenix

  Masters, Business Administration

  2005 — 2007

• Remington College

  Certification, Medical Assisting

  1997 — 1998

• University of Arkansas

  BSBA, Marketing Management, Logistics

  2002 — 2004

• Northwest Arkansas Community College

  AS, Business

  1999 — 2002

• Remington College

  Certification:RPT, Phlebotomy

  1997 — 1998

• University of Phoenix

  Graduate Human Resources Management Certificate, Human Resources Management and Services

  2015 — 2016