Steven Bulger

About Steven Bulger

UNIQUE VALUE PROPOSITION I deliver solid results across all facets of operations management, with well over two decades of experience in leadership roles guiding strategy and operations for highly successful companies in the financial services industry. Demonstrated strengths with client relations/sales, strategic initiatives, quality, all contact center operations areas, and business development in both B2C and B2B industries My success is driven by my ability to build highly effective strategies that capture gains in strategic planning, organizational development, and employee engagement initiatives.SUMMARY Engaging Operations Executive possessing a winning blend of team leadership, strategic talent, and communications acumen. Skilled in managing large, complex regional services to produce exemplary results, via hands-on involvement and cross-functional delegation. Recognized as a start-up and turn-around specialist, as well as an innovative Business Transformation/Quality Leader, with a focus on exceeding customer needs and requirements and developing winning partnerships. Leverages a unique mix of visionary, strategic, operations and analytical expertise, consistently exceeding revenue and performance goals by aligning staff talents and effort with organizational objectives. An influential leader who creates immediate impact, produces results and fuels profits. Specialties: Banking Operations Leadership, Credit Analysis and Underwriting expertise, Organizational Development, Workforce Planning, Business Transformation/Lean Six Sigma, Team Leadership, Process Improvement, Employee Engagement, Compliance, Cost Containment, Sales Retail and Commercial, Revenue Growth

Experience

1. VP Area Leader

   KeyBank

   Oct 2022 — Present

Education

• GAP International

  Executive Challenge

  2012 — 2013

• Eckes & Associates

  Black Belt Six Sigma, Six Sigma

  2003 — 2004

• University of South Carolina Upstate

  BS, Business Management

  1991 — 1993